Contact Us
We'd love to hear from you! Whether you have questions, feedback, or need support, our team is here to help.
Get In Touch
🚨 Account Issues & Bug Reports
Having trouble with your account, experiencing technical issues, or found a bug? We're here to help get you back on track.
Email:
[email protected]Please include details about the issue you're experiencing for faster resolution.
💬 General Enquiries
Questions about PlayerRater, feedback, suggestions for new features, partnerships, or anything else? We'd love to hear from you.
Email:
[email protected]We typically respond within 24 hours.
What to Include in Your Message
For Support Issues:
- Description of the problem
- Steps you took before the issue occurred
- Your browser and device information
- Screenshots if applicable
For General Enquiries:
- Clear subject line
- Detailed description of your enquiry
- Any relevant background information
- Your preferred response timeline
Frequently Asked Questions
How do I reset my password?
Visit the login page and click "Forgot Password" to receive reset instructions via email.
Can I change my supported team?
Please contact [email protected] and we'll help you update your team preference.
When can I rate players after a match?
Player ratings become available shortly after matches conclude. Check the fixture status on the home page.