Privacy Policy

1. Introduction

PlayerRater ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our football player rating platform (the "Service").

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are based in the United Kingdom and act as the data controller for the personal information we collect.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, username, password, and supported team preferences when you create an account
• Profile Information: Any additional information you choose to add to your profile
• User Content: Player ratings, comments, reviews, and other content you submit to the Service
• Communications: Messages you send to us through support channels or feedback forms

2.2 Information We Automatically Collect

• Usage Information: How you interact with our Service, including pages visited, features used, and time spent
• Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies
• Log Information: Server logs including error reports and system activity

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide, maintain, and improve our Service
• Account Management: To create and manage your account and authenticate your identity
• Content Display: To display your ratings, comments, and preferences
• Communication: To respond to your inquiries and send important Service-related notifications
• Personalisation: To customise your experience based on your supported team and preferences
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Analytics: To understand how users interact with our Service and improve functionality
• Legal Compliance: To comply with applicable laws and regulations

4. Legal Basis for Processing

Under UK GDPR, we process your personal information based on the following legal grounds:

• Contract Performance: Processing necessary to provide the Service as outlined in our Terms and Conditions
• Legitimate Interests: To improve our Service, ensure security, and conduct analytics
• Consent: Where you have given specific consent for certain processing activities
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Public Content: Ratings, comments, and reviews you post are visible to other users
• Service Providers: With trusted third-party service providers who assist in operating our Service (hosting, analytics, customer support)
• Legal Requirements: When required by law, regulation, or legal process
• Safety and Security: To protect the rights, property, and safety of PlayerRater, users, or the public
• Business Transfers: In connection with any merger, acquisition, or sale of assets

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfil the purposes outlined in this policy. Specifically:

• Account Information: Retained until you delete your account, plus 30 days for backup purposes
• User Content: Ratings and reviews may be retained in anonymised form for historical data integrity
• Usage Data: Typically retained for 2 years for analytics purposes
• Legal Compliance: Some information may be retained longer to comply with legal obligations

7. Your Rights Under UK GDPR

You have the following rights regarding your personal information:

• Right of Access: Request copies of your personal information
• Right to Rectification: Request correction of inaccurate personal information
• Right to Erasure: Request deletion of your personal information in certain circumstances
• Right to Restrict Processing: Request limitation of processing in certain circumstances
• Right to Data Portability: Request transfer of your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]. We will respond within 30 days of receiving your request.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience. These include:

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may limit functionality of the Service.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. International Data Transfers

Your personal information may be transferred to and processed in countries outside the UK. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the UK government
• Standard contractual clauses approved by the UK authorities
• Other appropriate safeguards as required by UK GDPR

11. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

For users between 13 and 16 years of age, we recommend parental guidance when using our Service.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification.

Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information and Complaints

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters: